Sign up for Petey's Newsletter! Click Here! • Call us today at 479.788.6550

Park Policies

Woman fastening life jacket

Park Policies

Because Parrot Island Waterpark is a family park, we expect guests to behave appropriately.  Violating our park policies may be cause for ejection from the park without a refund.

 

BEHAVIOR

We expect all guests to behave in a family-friendly manner.  Line jumping, profanity and unruly behavior are offensive to park guests and may be cause for ejection without refund.  Guests are not permitted to save places in line or bypass others.  Guests exiting a line must go to the back of the line if they chose to return.

 

Children 14 and under must be accompanied by a responsible adult (18+) at all times, and cannot be left alone on park property. Guests who are not at least 15 years of age must be accompanied by an adult. Parents must keep children aged five and under within arm’s reach at all times.  

 

LANGUAGE

Guests using profanity or abusive language, symbols or gestures may be ejected from the park without a refund.

 

DRESS CODE

In keeping with our family friendly atmosphere, and for health and safety reasons, Parrot Island Waterpark strictly enforces a dress code.  Proper swimwear is required.  Swimwear with rivets or any other metal ornamentation is not permitted on the water slides. Clothing or tattoos with offensive language or graphics are not permitted at any time.

 

Examples of clothing not permitted are those displaying:

Provocative swimwear and long pants are not permitted.  Appropriate T-shirts and surf/rash shirts are allowed on body slides.  All children must be in appropriate swimwear.  Children wearing diapers must wear an approved WATERPROOF DIAPER, which is available for purchase at the Tiki Hut Gift Shop.

 

Park admission may be denied if clothing or tattoos are deemed to be inappropriate by management and the Guest refuses all reasonable options.  Shirts cannot be turned inside out as a solution.

 

LIFE JACKETS 

Life jackets are available on a first come, first serve basis in a variety of sizes at no charge.  We strongly recommend all guests 48” tall or under, are weak swimmers or non-swimmers wear a U.S. Coast Guard approved flotation device.  Parents must keep children aged five and under within arm’s reach at all times.  The use of your personal flotation device(s) will be subject to lifeguard approval.  No water wings or inflatable devices are permitted.

 

Lifejackets cannot be taken down waterslides.

 

LINE JUMPING

Line jumping is strictly prohibited.  Guests are not permitted to save places in line or exit the line and return for any reason.  Violators will be ejected without a refund.

 

LOOSE ARTICLES

Loose articles are not permitted on rides and should be left with non-riders or secured in lockers.  Parrot Island Waterpark and its employees are not responsible for lost or stolen items.

 

LOST & FOUND

Lost & found is located inside the waterpark offices.  Items will be held for two weeks before being sent to donations.

 

PETS

Pets are not allowed, with the exception of working service animals.

 

PHOTOGRAPHY

Parrot Island Waterpark requests that all photographs or video taken by our guests be used for their personal use and enjoyment only.  Any use, reuse or reproduction for commercial purposes without the express written consent of Parrot Island Waterpark is strictly prohibited.  No commercial photography of any kind is permitted.  Specifically, the use of the following equipment is not permitted:

 

PROHIBITED ITEMS

The following items are not permitted at any time:

*Food exceptions are made for guests with special dietary needs to include food allergies and baby food/formula, but coolers are only allowed with the purchase of a cooler pass and are subject to search by staff.  Cooler Passes may be purchased at the ticket booth.

 

INCLEMENT WEATHER 

In the event inclement weather requires water attractions to shut down, once weather conditions have improved, the rides and attractions will reopen. Rain checks will be available upon request to guests exiting the park if all attractions have been closed for at least 2-hours consecutively. Guests must provide a same-day ticket stub at Guest Relations in order to obtain a rain check. No rain checks are issued for season pass holders.

 

 Rain checks will not be provided if the park closes within 1-hour of our published closing time. Once the attractions reopen following a temporary closure due to weather, rain checks will no longer be offered. Cash refunds are not given for inclement weather.

 

 Before coming to the park, please be sure to check our website or social media sites for inclement weather announcements or call us at 479-788-6550.

 

RE-ENTRY

To leave the park and re-enter on the same day, please get your hand stamped and re-enter through the ticket booth.  This includes season pass holders.  Season passes may only be scanned once per day.

 

RIDE RESTRICTIONS

Safety of our staff and guests is our number one priority.  Guests with certain body proportions or of certain heights and/or weights may not be able to enjoy certain rides if he/she cannot hold proper rider position as designated by the manufacturer.

 

RIDER RESPONSIBILITY

There is an inherent risk in participating in any amusement ride.  We expect riders to exercise good judgment and act in a responsible manner.  Guests must obey all verbal and written warnings and properly use all ride safety equipment provided.  Guests who do not comply with ride rules may be ejected from the park without a refund.  Please refer to specific guidelines posted at the entrance of every ride.

 

UNMANNED AERIAL VEHICLES (UAVs)

To ensure the safety and enjoyment of all guests, Parrot Island Waterpark prohibits the operation or use of any unmanned aerial vehicle on, from, or above Parrot Island Waterpark premises absent specific consent.  

 

ADDITIONAL QUESTIONS

Don’t see what you’re looking for?  Check our Frequently Asked Questions page


 





Park Hours

 

Park Office:
Monday - Friday: 9AM - 5PM

 
 


2019 Season Pass at 2018 Prices!

Receive Our Newsletter!

 
 
 
Receive island specials and events in your email

Thank you

to our community sponsors!